Terms & Conditions

Terms & Conditions

Return, Refund, and Cancellation policy:

Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 Cancellation Policy

For Cancellations please contact us via contact us link. 

Requests received later than two business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.

Refund Policy

We will try our best to create suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

Refunds will be issued via the original payment method selected by the customer at the time of purchase.

For Digital Products:

A digital product i.e; music tracks, audio files, ebooks, audiobooks, pdf, video files, etc can be download directly after the successful payment or a download link will also be sent to the customer’s email id provided at the time of purchase. Once a digital product downloads no return or order cancellation will be entertained and no refund will be issued.

In case of any issue in downloading purchased products from the website and you didn’t receive the direct download link via email then, you can contact us by filling the contact form or email us at info@hilldalefilms.com